Responsible Gambling at Librabet Casino Australia

Our commitment to responsible gambling is directly related to the customer service policy.

At Librabet Casino, we believe that gambling should remain an enjoyable form of entertainment for Australian players. Our comprehensive responsible gambling programme provides tools, resources, and support to help maintain healthy gaming habits and prevent gambling-related problems.

1. Maintaining Control

Gambling should be seen as a fun and exciting way to spend time, and not as an income. It is difficult for some players to perceive gambling only as a means of relaxation and risking only what they can afford, as most players do.

To maintain control and prevent gambling addiction, you always need to consider the following:

Essential Guidelines for Responsible Gaming

• You should take gambling not as a way to get income, but as way to spend leisure time
• You should not seek immediate refund, as you always have a chance to win another time
• Play only if you have "extra" funds
• Pay attention to the time and the amount of money spent in the game
• If you think that you need a break from gambling, you can contact the support team and we will exclude you for a while
• Self-exclusion request: you can contact Support Service Team via e-mail: [email protected], and we will close your account within next 24 hours. It's the player's responsibility to notify our website of any other accounts the player might have and promise not to open any other accounts. Our website will make reasonable efforts to try to prevent the opening of new accounts but it's the player's sole responsibility to make sure no other accounts are created. Our website cannot be held accountable for potential losses on other accounts

Warning Signs of Problem Gambling

Australian players should be aware of potential warning signs that may indicate developing gambling problems. Recognising these signs early can help prevent serious issues and encourage seeking appropriate support.

2. Player Protection Tools

Our casino provides Australian players with comprehensive tools designed to promote responsible gambling and maintain control over gaming activities. These features can be accessed through your account settings or by contacting our customer support team.

Available Protection Tools

1. Deposit Limits: Set daily, weekly, or monthly deposit restrictions
2. Loss Limits: Establish maximum loss amounts for specified periods
3. Session Time Limits: Control the duration of gaming sessions
4. Cooling-off Periods: Temporary account restrictions from 24 hours to 30 days
5. Self-exclusion: Permanent account closure with minimum periods

3. Organisations that Give Consultation in the Field of Gambling

Professional support is available for Australian players who need assistance with gambling-related problems. These organisations provide confidential counselling, practical advice, and comprehensive support services.

International Support Organisations

GamCare - leading authoritative organisation that gives consultations, advice and practical help in order to deal with social consequences of gambling.

Gamblers Anonymous - a fellowship of men and women who have come together to solve their own problems associated with gambling and help other compulsive gamblers. There are regional offices around the world. Information about the services Gamblers Anonymous is on their website.

Australian Support Resources

Australian players have access to specialised local support services that understand the unique challenges and cultural context of gambling in Australia. These resources provide immediate assistance and long-term support for gambling problems.

4. Self-Assessment Questions

Australian players can use these self-assessment questions to evaluate their gambling habits and identify potential concerns. Honest answers can help determine whether professional support might be beneficial.

Gambling Self-Assessment

• Do you gamble longer than you originally intended?
• Have you tried to cut down or stop gambling but found it difficult?
• Do you think about gambling frequently throughout the day?
• Do you gamble to escape problems or relieve stress?
• Have you borrowed money or sold possessions to fund gambling?
• Has gambling affected your relationships with family or friends?
• Do you feel guilty or anxious about your gambling activities?
• Have you lied about the amount of time or money spent gambling?
• Do you continue gambling to try to win back losses?
• Has gambling impacted your work or educational performance?
• Do you need to gamble with increasing amounts to feel excitement?
• Have you missed important events or commitments due to gambling?
• Do you feel restless or irritable when trying to reduce gambling?

If you answered "yes" to several of these questions, it may be helpful to speak with a gambling counsellor or contact one of the support organisations listed above.

5. System of Filtration

Parents can control children's access to the Internet by installing a filter. Using these filters will help protect your children from sites with gambling. When you use the computer together with family or friends, who, by law, are not entitled to register and bet on our site, we recommend the following ways of filtering and parental control.

Parental Control Measures

Australian families can implement various technical solutions to prevent underage access to gambling websites and protect children from exposure to gambling content. These measures work alongside our age verification systems to maintain responsible access controls.

• Router-level Filtering: Configure home network settings to block gambling domains
• Device-specific Controls: Install parental control software on computers and mobile devices
• Browser Extensions: Use gambling-blocking browser add-ons and extensions
• Operating System Controls: Enable built-in parental controls on Windows, macOS, iOS, and Android
• Third-party Software: Utilise comprehensive internet filtering solutions

Librabet Casino strictly enforces age verification requirements to ensure that only eligible Australian players aged 18 and over can access our services. Our registration process includes robust identity checks and ongoing monitoring to prevent underage gambling.

Australian law prohibits individuals under 18 years of age from participating in any form of gambling. We take this responsibility seriously and implement multiple verification layers to protect minors from accessing our platform.

Getting Help and Support

If you or someone you know is experiencing gambling problems, professional help is available immediately. Australian players can access confidential support services that provide practical assistance and long-term recovery programmes.

Contact Information for Support

• Gambling Help Online: 24/7 chat and phone support
• Lifeline Australia: 13 11 14 (crisis support)
• Librabet Support: [email protected] for account controls
• Self-exclusion Requests: [email protected]

Our Commitment to Responsible Gaming

Librabet Casino is committed to promoting safe gambling practices among Australian players. We continuously review and improve our responsible gambling measures, collaborate with support organisations, and provide comprehensive player protection tools.

We believe that maintaining a safe gaming environment benefits all players and supports the long-term sustainability of our industry.

Remember, gambling should always be viewed as entertainment, not as a way to solve financial problems or generate income. If gambling stops being fun, it's time to take a break and seek support.